You can cancel your Zócalo Health subscription at any time by emailing firstname.lastname@example.org. The cancellation will take effect immediately and you will not be charged for the following month’s subscription fee. If you have not used any services in the current month, you may be eligible for a refund of the current month's fee.
If after canceling your subscription you wish to subscribe again, there will be a 6-month waiting period for a new subscription. However, you can book a one-time visit for $50/visit during that time.
If you have purchased an annual plan, you are eligible for a full refund within 30 days of initial purchase. For refund requests 30+ days after purchase, you will be eligible for a pro-rated refund.