At Zócalo Health, you can rely on your personal care team to help you stay in control of your health. Fácil. Simple. Completo. We see you. We understand you.
We’ve got you — y tu familia.
At Zocalo Health, we understand the comforting power of 'Un Tecito y Un Apapacho,' but when it's not enough, we're here for you. Our virtual clinic provides preventative care and support for ongoing conditions that is rooted in understanding you and your culture.
All through convenient same or next-day virtual doctor visits.
At Zócalo Health, you can rely on your personal care team to help you stay in control of your health. Fácil. Simple. Completo. We see you. We understand you.
We’re in network with Blue Shield of California’s PPO plan and will be adding other plans soon.
To check if your plan works with Zócalo Health, go to our Join Page. Once you submit, the Zócalo team will verify your eligibility and get back to you as soon as possible.
If you still have questions, email hello@zocalo.health
If you do not have insurance coverage or lose your current coverage, you will have the option to pay our transparent and affordable membership fees or a one time visit, which can be found here.
Zócalo Health is a virtual only primary care provider and urgent care clinic. We do not currently have any physical locations, but can provide virtual services anywhere in the state of California.
No. You won’t need to provide any documentation to see a doctor or use our services.
Zócalo Health patients using insurance have access to visits with our all bilingual team of doctors, and to a promotora de salud. We also help to find discounted labs and medication prices, when available.
At Zocalo Health, you have the option to utilize your insurance coverage for healthcare services, and our dedicated promotora de salud will assist you in understanding your insurance coverage, so that you can avoid unexpected bills and maximize your benefits.
Your copay will depend on what plan you have, but don’t worry! Our promotora de salud will make sure you understand your copay upfront so you are never surprised by unexpected bills.
After your visit, Zócalo Health will submit claims for services rendered to your insurance plan. When your insurance has processed the claim,you may receive an Explanation of Benefits (EOB), telling you what services were billed, what amount was covered by the insurer, and what balance, if any, you owe.
Zócalo Health will let you know how much you owe before you visit. Once you have completed your visit, we will send you a secure payment link to pay for what was not covered by your insurance.
If your current insurance coverage isn't accepted, you still have the option to purchase a membership directly. But don't worry, Zócalo Health is working on expanding coverage to include other insurers so care is more accessible to you!
At this time, we’re not set up for gift memberships. But we encourage you to share our website with your friend or family member for more information.
Anyone who lives in Washington, Texas, or California is eligible to sign up.
You can cancel your Zócalo Health subscription at any time by emailing hello@zocalo.health. The cancellation will take effect immediately and you will not be charged for the following month’s subscription fee. If you have not used any services in the current month, you may be eligible for a refund of the current month's fee.
If after canceling your subscription you wish to subscribe again, there will be a 6-month waiting period for a new subscription. However, you can book a one-time visit for $50/visit during that time.
If you have purchased an annual plan, you are eligible for a full refund within 30 days of initial purchase. For refund requests 30+ days after purchase, you will be eligible for a pro-rated refund.
"The appointment scheduling was quick and easy! I saw appointment options outside of the regular 9-5 schedule and Dr. Martinez had a wonderful virtual bedside manner. She gave me really great advice!"
Renee H | Blue Shield Member
As children, our founders, Erik Cardenas and Mariza Hardin, each witnessed the lack of access to quality health care in their comunidades — and it inspired them to build a better way. A way that’s by Latinos, for Latinos. A way that tells our stories and celebrates our culture. A way that combines spiritual practices with modern medicine and the technology of today.
Every one of us is here because we’re passionate about bringing quality health care to our communities. We want to feel like an extension of your familia.
