Meet our familia

Erik was born and raised in Houston, TX. He currently lives in Seattle, WA with his wife and three kids. His healthcare experience spans 20+ years and includes stints at Tenet Health, EverlyWell, and Amazon Care. When not building Zócalo Health, Erik enjoys spending time with his family exploring the outdoors or playing sports. He likes to unwind by making a family recipe such as his mom's chiles rellenos or his dad's carne guisada. His favorite food is that which is served at a backyard carne asada with great music and great friends.

Mariza was born and raised in New Mexico and later moved to Washington DC for graduate school.She found herself moving to the west coast to explore career opportunities in digital health with a focus on solutions for vulnerable populations.She worked for the US Health and Human Service Department, Optum/Alere Health, Omada and most recently Amazon/AWS. Currently, Mariza lives in Seattle, WA with her family, 2 dogs, and 2 chickens. She loves hiking, biking, and exploring different towns in the PNW.Being a Native New Mexican, her favorite foods will always be Hatch green chile enchiladas served with a side of sopapillas.

Dr. Nona Hanson is a board certified family physician with more than 20 years experience in both primary and urgent care. She is bilingual in Spanish and English and is especially experienced in preventive care and women’s health. Having worked in a range of settings including private practice, community clinics, and corporate health care, Dr. Hanson is excited to be part of Zócalo Health.

Based in Houston, Paul Barrón holds the role of Technical Program Manager, where he skillfully navigates the intersection of software engineering, product design, and team leadership. Currently focused on delivering solutions for the U.S. Latino population, Paul Barrón balances technical acumen with a strong sense of product vision. His work isn't just about writing code; it's about crafting digital experiences that resonate culturally and solve real-world problems. He is a holistic thinker, seamlessly bridging the gaps between various aspects of product development.

Renee is originally from Santa Ana in Southern California and has called the San Francisco Bay Area her home for over a decade. Her background is in anthropology and public health, and she received degrees from UC Berkeley and the University of San Francisco. She has combined experience with qualitative, clinical, and user research within virtual and community health settings. Renee currently lives in San Francisco with her husband and cat and she enjoys block/linocut printing, thrifting, and traveling.

Daisy Lopez, a first-generation Latina from the Central Valley, navigated the complexities of the U.S. healthcare system at an early age to help her parents feel welcomed and understood. Motivated by her background, she pursued a bachelor's degree in Public Health Administration at San José State University, aiming to improve healthcare access for the Latino population. In her free time, she enjoys discovering new music, reading and taking walks with her dog Canela.

Hi, I'm Kaila Jordan Lillehei, VP of Clinical Operations with a passion for serving high-need, vulnerable communities through innovative care models and population health programs. With over a decade of experience in leadership and operations experience across hospital, community-based, and start-up settings, I focus on optimizing people, processes, systems, and data to drive value and improve health outcomes. I lead performance-driven teams by fostering a culture of excellence, collaboration, and achievement of bold strategic goals. I believe that we all do better when we all do better. When I'm not working, I enjoy spending time with my kiddos, husband and dog. We love staying active outdoors, traveling, and relaxing at home with friends and family.

Hi, I'm Alondra, a dedicated community health worker with deep, firsthand knowledge of the challenges Latinos face within the healthcare system. I have worked closely with the Latino community, ensuring low-income, uninsured, and undocumented individuals receive access to essential healthcare services. During the pandemic, I played a critical role in managing essential workers and bridging language barriers to address diverse healthcare needs. Passionate about health equity and patient advocacy, I remain committed to fostering trust and access within marginalized populations. Outside of work, I enjoy traveling, shopping, and savoring a perfectly crafted iced coffee.

Anahi is a dedicated healthcare professional passionate about building meaningful connections with patients and educating them on the importance of accessible, comprehensive healthcare. With over ten years of experience in client relations and member support, she has guided countless individuals through the complexities of the healthcare system, ensuring they receive the resources they need. Anahi's career has deepend her commitment to providing unwavering support and prioritizing patient-centered experienes. Outside of work,she enjoys spending time at the beach, discovering new restaurants, and cheeringon her favorite football team.

Hi, I'm Andrea, a passionate Community Health Worker/Promotora de Salud dedicated to empowering individuals and serving as a vital resource for the Latino community. With experience in social work care management, housing case management, and resource coordination, I help individuals navigate community services, access education, and connect with supportive providers. I approach my work with empathy, collaboration, and a commitment to advocating for those often overlooked, believing that access to support and education is a fundamental right. In my free time, I enjoy spending time with my family and cats, exploring nature, and discovering new bakeries that inspire joy and balance.

Hi, I'm Angie, a dedicated community wellness advocate with a diverse background in healthcare, customer service, and community outreach. I have coordinated health educatin programs and improved access to care for underserved populations, supporting families by advocating for their needs and guideing them through the healthcare system. As a proud first-generation college graduate with degrees in Business Management and Human Resource Management, I bring strong communication, empathy, and problem-solving skills to my work. Fluent in both English and Spanish, I connect meaningfully with people from diverse backgrounds. In my free time, I enjoy gardening and cooking traditional Latin dishes, celebrating my cultural roots.

Hi, I'm Maria, and I bring 28 years of experience in mental health, case management, and social services. I began my career in Southern California, supporting "Severely and Emotionally Disturbed Youth” at Level-14 facilities before transitioning to community-based services, working with diverse populations through agencies such as the California Regional Centers, County IHSS, and the Orange County Health Care Agency. I hold a Bachelor’s degree in Sociology with a Minor in Chicana/Chicano Studies from California State University, Dominguez Hills, and pusued graduate studies in Clinical Psychology at Pepperdine University, with an emphasis in Marriage and Family Therapy. Now residing in the Sierra Nevada, I enjoys cultivating the land, honoring my grandparents' traditions.

Hi, I'm Mariela, a passionate and dedicated intake specialist committed to bridging the gap between underserved communities and the essential healthcare services they deserve. With over five years of experience, I empower individuals--particularly within the Hispanic community--to navigate the complexities of the healthcare system and advocate for their needs. I take pride in fostering trust, respect, and dignity in my interactions with patients, families, and colleagues. My role is more than a job--it's a calling that reflects my passion for service and community advocacy. Outside of work, I enjoy expressing my creativity in the kitchen by preparing delicious meals for my family.

Hi, I'm Marisol, an outreach specialist with a strong connection to my community and a deep passion for promoting health and well-being. I earned a BA in Public Health from UC Merced and hold a Medical Assistant Certification from Carrington College. My experience as a medical assistant has been incredibly rewarding, giving me the opportunity to listen to patients, understand their challenges, and make meaningful impact in their lives. Outside of work, I enjoy dancing, exploring scenic hiking trails, and expressing my creativity by crafting sweet treats in the kitchen.

Hello, I'm Yesenia Blaine, a Promotora de Salud and Community Healthcare Worker at Zócalo Health. I am passionate about supporting those in need and being a compassionate listener. With over 10 years of experience in the medical field, I am dedicated to empowering patients and helping them navigate their healthcare journey. As a bilingual professional fluent in both Spanish and English, I connect meaningfully with a individuals from diverse backgrounds. Outside of work, I enjoy hiking and exploring new places, and trying different types of food. Yoga and meditation are part of my daily routine, and I cherish attending church with my family every Sunday. I also have a wonderful dog named Koko, my constant companion and travel buddy—she truly is my baby!

Hi, I'm Jessica, a seasoned healthcare professional with 23 years of experience in Revenue Cycle Management. I am passionate about driving organizational success by increasing revenue and optimizing processes. I hold a bachelor’s degree in Health Science from Saint Augustine’s College in Raleigh, NC, and an MBA from the University of Phoenix. Outside of work, I’m a proud mom of two amazing kids, Thailen and Makenzi. In my spare time, I love singing karaoke and traveling with my family—it’s how we create lasting memories together.

Hi, I'm Dela, a healthcare professional with 25 years of experience in Revenue Cycle Management. I hold a bachelor's degree from the State College of Florida, along with a Professional Coding Certification from the National Healthcare Association and an OCS Certification from the AAO. I am passionate about optimizing the billing cycle and driving revenue growthto support organizational success. When I’m not focused on work, I enjoy attending concerts and events—they’re my way of unwinding and staying inspired!

Hi, I’m Cindy, a Doctor of Physical Therapy turned healthcare tech and value-based care enthusiast. My mission is to create solutions that improve health outcomes, lower costs, and make healthcare more human. With a diverse clinical background, I excel at turning complex challenges into innovative solutions—whether by driving growth strategy, optimizing operations, or scaling business initiatives. I specialize in building and executing strategic go-to-market plans that enable organizations to scale, deliver impact, and achieve financial success. Outside of work, I enjoy spending time with my family, supporting maternal and child health initiatives, traveling (30 countries and counting), and diving into thriller novels.

Hi I'm Isabel, a proud Central Valley native with a deep passion for connecting individuals to the care and support they deserve. Growing up, I saw firsthand the power of compassion and advocacy, which inspired me to earn a bachelor’s degree in psychology from CSU Stanislaus. With over 3.5 years of experience as a case manager and administrative assistant, I’ve gained valuable insights into the challenges faced by underserved populations and developed strategies to address them with empathy and creativity. As a patient outreach specialist, I’m dedicated to bridging gaps in healthcare and ensuring people feel heard, valued, and supported. In my free time, I enjoy staying active at the gym, watching lighthearted comedies, and taking peaceful walks in nature to recharge and reflect.

Hi, I'm Jovonia, a Maryland native currently living outside of the city of Baltimore. I bring over 20 years of experience in the financial sector, specializing in mortgage lending, retail lending, and testing specialist. I've also served as a Quality Manager for a biopharmaceutical company, further expanding my expertise in process improvement and quality assurance. Affectionately known as "Joey" by family--a nickname inspired by a Natalie Cole song--I love traveling, attending live music events, cooking, and pending time with my family. I am also a dedicated Ravens fan and always enjoy cheering on my favorite team!

Hello, I'm Shaterra Bentley, a billing specialist with a passion for numbers. With over 9 years of experience in finance, I have helped businesses manage their funds by streamlining financial processes and creating more functional methods for recording data. I take pride in breaking down complex numbers into clear, actionable insights that drive efficiency. When I am not working with numbers, I enjoy traveling, refurbishing wood furniture, and taking on creative DIY project around the house.

Hello. I am Alejandro Lopez (or Alex for short), a Community Health Worker dedicated to helping Merced community members access resources and to reduce barriers to care. I have eight years of experience working with Mental Health Consumers , both inpatient and outpatient, providing coaching and intermediate counseling to support their well-being. Most recently, I've helped individuals with severe mental illness stay engaged in their recovery to reduce the risk of hospitalization or conservatorship. I excel at building rapport and fostering relationships to improve outcomes, and I'm excited to bring my expertise to Zócalo Health to help Merced residents access better care and achieve wellness. In my downtime, you'll find me binge-watching shows, planning spontaneous trips and concerts, or enjoying time with my two boys working the second shift.

Hello, I’m Megan, a billing specialists with Zócalo Health's RCM team. I was born and raised in the small town of Clinton, SC, and I now live in Clover, SC, with my husband as we prepare to welcome our first child. I've been in healthcare for six years, starting as a CNA before transitioning to a PCT role and later moving into a private medical office where I learned medical billing. In my spare time, I enjoy traveling, camping, doing crafts, and spending quality time with family.

Hello, my name is Jen, and I am an Outreach Specialist at Zócalo health, where I adovcate for accessible and inclusive healthcare for all. Since earning my Medical Assistant Certification in 2018 from Merced College's Career Advancement Academy, I've dedicated my career to breaking barriers in healthcare access. Growing up in a traditional Mexican household, I witnessed firsthand the challenges my parents faced in navigating the healthcare system, which fuels my passion for compassionate, patient-centered care. I believe kindness and empathy can create meaningful change. In my free time, I enjoy Brazilian jiu-jitsu, watching horror films, and making memories with my husband and son.

Hi, I’m Tomas, a dedicated healthcare professional passionate about transforming systems to improve lives. My mission is to expand healthcare access, promote health equity, and ensure high-quality care for all patients, especially underserved communitities. I specialize in designing and optimizing programs that enhance clinical workflows, improve patient outcomes, and align with strategic healthcare goals. I am driven by the challenge of creating streamlined, patient-centered solutions that address systemic complexities. I hold a Bachelor's degree in Public Health from UC Merced and a Master of Public Health (MPH) in Technology and Precision Health from UC San Diego. Outside of work, I enjoy creating art, discovering new music, and spending time with loved ones.

Hi, I’m Noemi, a Community Health Worker/Promotora de Salud with Zócalo Health. I am passionate about advocating for patients and guiding them through their health and social care journeys. With over nine years of experience as a Medical Assistant and three years as a Clinical Quality Coordinator, I am dedicated to improving the well-being of the communities I serve. I am currently pursuing my Licensed Vocational Nurse (LVN) certification, with plans to complete my training in September 2025. In my free time I enjoy staying active through fitness and spending time with my daughters.

Hi, my name is Maria Ponce, and I’m the Head of Community Health Worker Operations at Zócalo Health. With over 16 years of healthcare experience, I am dedicated to fostering positive patient outcomes and empowering my team to excel. I hold two associate degrees, a Bachelor’s in Healthcare Administration, and a Master’s in Organizational Leadership, providing a strong foundation in both clinical care and healthcare operations. Born and raised in East LA, I am passionate about advancing health equity in the Latino community by expanding access to quality care. Outside of work, I have a deep love for sports cars and proudly belong to an all-girls car club. Cruising the streets of LA in my show car is how I unwind and stay connected to my roots. I am committed to inspiring others and making a meaningful impact through my leadership and dedication to community health.

Hello, I am Aura Restrepo and I am a Licensed Psychotherapist here at Zócalo Health. Born and raised in Cali, Colombia, I began my career in social work, supporting at-risk youth and children in low-income communities. Over the years, I have gained extensive experience in diverse settings, including schools, higher education, and community programs, serving individuals and families from all walks of life. My therapeutic approach is rooted in understanding, patience, and evidence-based strategies. I am committed toempowering clients tomanage their symptoms, uncover their strnegths, and move toward a future filled with hope and possibility. My areas of expertise include anxiety, depression, trauma, domestic violence, sexual assault, substance use, career counseling, and school-related challenges. Outside of my work, I cherish spending time with my husband and kids. I am passionate about nature, exploring new cultures, and indulging in different cuisines.

Hi, I’m Sophia Pages, the Head of Behavioral Health at Zócalo Health. As a dedicated mental health professional, I am passionate about delivering equitable and culturally centered care for the Latine community. With over a decade of experience, my journey began in Mexico City before transitioning to the U.S., where I specialized in supporting patients with high-acuity mental health needs. Motivated to address systemic barriers, I have led the development of integrated mental health programs that holistically address the mind, body, spirit, and social well-being. My approach honors cultural resilience and views distress as a meaningful responses to life’s challenges, not simply a sign of pathology. The stark reality is that only 1 in 10 Latinos with a mental health condition receives care drives my commitment to bridging this gap. I strive to empower patients to take an active role in their healing journey by recognizing their strengths and cultural histories while fostering growth, autonomy, and resilience. Outside of work, I love spending time outdoors with my husband and dog. My ultimate dream is to sail across the Atlantic Ocean on a small boat!

Hello, I'm Adilene. I was born and raised in Chicago, Illinois, I am proud to be a part of the vibrant and culturally rich Latino community in the Little Village neighborhood. As a Patient Outreach Specialist, I am deeply passionate about ensuring that all Latinos have accessible healthcare and the opportunity to connect with someone who genuinely cares about their well-being--just as I would want for my own family. In my free time, I enjoy expressing my creativity through watercolor and acrylic painting, exploring museums, and immersing myself in the soulful rhythms of live jazz music.

Hi, I’m Rosie Lopez, the Learning and Development Lead at Zócalo Health. I am dedicated to optimizing our hiring, onboarding, and training processes while fostering meaningful relationships with new team members. With over seven years of experience in developing community programs and training initiatives, I’m passionate about ensuring our teams feel informed, empowered, and supported. I specialize in integrating my background in community-building with organizational policies to create a safe, inclusive environment where employees can grow, learn, and thrive. My goal is to align training with company values, fostering both personal and professional development. Outside of work, I enjoy walking my dogs, decorating my home, and spending quality time with friends.

Hi, I'm Guadalupe, a passionate Promotora de Salud and Community Health Worker dedicated to serving our wonderful communities. With over eight years of experience in healthcare, I focus on bridging gaps--whether it's overcoming language barriers or connecting people to vital resources and services. I'm proud to provide culturally sensitive care that truly makes a difference. When I'm not working, I enjoy making memories with my husband and our three amazing daughters. We love creating laughter-filled moments together, especially on our beloved Target Dates! Helping others is my calling, and I'm here to support you every step of the way.

Hi, I'm Amanda, a dedicated healthcare professional with 10 years of experience across various sectors of the healthcare industry. I am passionate about improving health outcomes and addressing the social determinants of health, particularly for underserved communities. By collaborating with community leaders and stakeholders, I strive to create programs that empower individuals to take charge of their well-being, leading to lasting, positive change through compassionate and personalized care. Outside of work, I enjoy reading, cooking, and spending quality time with my husband and three children. We love taking neighborhood walks, visiting the park, and making memories with friends and family.

Hi, I'm Jocelyn, a Promotora De Salud with over 10 years of experience in Community Benefits and 5 years of experience as a medical assistant. I've developed a strong background in healthcare and social services, and during the pandemic, I had the opportunity to expand my knowledge by working with various homeless assistance programs in Monterey County. I'm passionate about making a positive impact in my community and supporting those in need through my work. In my free time, I love planning fun activities with my husband and kids and spending time at the beach.

Hi, I'm Abrahan, an Engagement Specialist with Zocalo Health. With over a decade of experience as a Case Manager and Coach Counselor, I'm dedicated to supporting disenfranchised communities. I focus on providing compassionate care by listening attentively, affirming feelings and doubts, and helping create actionable plans to improve quality of lie. In my free time, I enjoy staying active, hiking, and spending quality time with my partner.

Hi, I'm Bailey! Originally from upstate New York, I had the privilege of living, studying, and working in cities like New York, Boston, Miami, Madrid, and Quito. I began my career as a Health Attorney with New York City’s oldest nonprofit, advocating for New Yorkers to secure critical healthcare and drive policy change. Later I transitioned to the healthtech space, holding leadership roles in innovative health insurance and provider data companies. Joining Zócalo Health allowed me to return to my passion for helping underserved populations while building something new and impactful. Outside of work, I enjoy traveling, cooking, dancing, and spending time with my 2-year-old son.

Hi, I’m Brenda, a Patient Outreach Specialist at Zócalo Health, born and raised in Fort Worth, TX. I’m passionate about serving our community by helping individuals access the care they need and ensuring everyone feels supported and valued. Building strong relationships and making a positive impact every day is at the heart of what I do. When I’m not working, I enjoy curling up with a good book and spending quality time with my small but wonderful family.

Hi, I’m Sandra, a compassionate Case Manager with over five years of experience serving the Central Valley community. As the eldest daughter in a first-generation Latina family, I take pride in using my skills to navigate complex healthcare needs and support families in my community. I’m passionate about helping others improve their health, access medical care, and make informed decisions about their well-being. My personal understanding of the challenges many families face allows me to connect deeply with those I serve. When I’m not working, I enjoy recharging by visiting beaches and savoring a good cup of coffee—my favorite self-care rituals that keep me grounded and motivated.

Hi, I’m Sandra Varela, a Patient Outreach Specialist at Zócalo Health with over 20 years of experience in outreach and case management. For the past 30 years, I’ve been dedicated to supporting the Hispanic community, helping with CalFresh and Medi-Cal enrollment, and connecting individuals to vital resources in the Santa Cruz area. I’m especially passionate about advocating for underserved clients and empowering individuals to take steps toward improving their lives. Having also worked with the homeless community, I’ve helped individuals re-enter society, secure housing, and access rehabilitation and counseling services. My motto is, “I’ll do my 50%, but to get to 100%, you have to meet me halfway.” It’s the life-changing success stories that keep me inspired. Now living in Hollister, I love being part of this community. Outside of work, I enjoy connecting with people and making a positive impact, one step at a time.

Hi, I'm Megan, a healthcare administrator who stumbled into the field by happy accident and never looked back! Over the past seven years, I've worked as a Referral Specialist, Customer Advocate, Medical Billing Specialist, Patient Outreach Specialist, —and now a Community Health Worker in Monterey County. Always with a focus on enhancing the patient experience, I have a knack for solving complex billing issues, increasing revenue, and ensuring patients have the knowledge they need to take charge of their health. When I'm not behind a screen, you'll find me at the beach, local concerts, or spending time with my dog, Astro.

Hi! My name is Lisa Elena, an Intake Specialist passionate about building relationships and connecting vulnerable communities. With over a decade of experience, I meet individuals where they are—emotionally, mentally, and physically—helping them access the care they deserve. Born in Los Angeles, I grew up navigating two very different worlds—Downtown LA with my dad and Glendale with my mom. Spanish was my first language, and while I was deeply rooted in Hispanic culture, I often felt like I didn’t fully belong anywhere. These personal experiences have shaped how I connect with others, allowing me to build trust, create meaningful relationships, and empower people to take charge of their health. Now living in Monterey, CA, I'm excited about my journey with Zócalo Health. Outside of work, I love sunflowers, rainy days, and, most of all, spending time with my family-my Partner, our seven kids, and our beloved pets, Kitty and Kobe. 💛

Hello, I'm Maria, the Head of Patient Outreach and Engagement Operations at Zócalo Health. I grew up in Mexico, where some of my fondest memories are in my grandma's kitchen, surrounded by the comforting aroma of freshly made tortillas. After moving to the U.S. with my parents, I faced the challenge of learning English while navigating a new healthcare system--often translating medical appointments for my familty. This experience sparked my passion for healthcare and led me to pursue a career in Public Health. In college, I explored various paths, including nutrition, pre-med, and pre-nursing, before discovering my true calling in Public Health during my final year. Since then, I've worked as a community health worker, transitioned to health education and outreach, and recently became a Certified Health Education Specialist. This fall, I'll be pursuing my Master's in Public Health. My experience spans community engagement, street medicine outreach,and chronic disease education, all with the goal of empowering individuals and communities through accessible healthcare resources and education. When I am not working, I enjoy traveling and spending time with my family and friends.

Hello, my name is Jose, I am an enthusiastic and dedicated Engagement Specialist and I have over 4 years of advocacy and case management experience. My motivation to pursue a career in the nonprofit sector comes from my family. I am a first generation immigrant from Cocula, Jalisco, who saw how hard my parents had to work and struggle to get by. I take pride in being in a position that allows me to help and connect my community to necessary resources and provide them with adequate support. Outside of work, I am a calm and laidback individual who enjoys playing with my dogs, watching movies, and when I can play some soccer.

Hi there, I'm Caitlin, Head of Clinical Operations, PMO. I am a passionate public health professional dedicated to serving others, advancing health equity, and helping reduce health disparities through population health programs. My experience spans state government, non-profit, and health insurance settings, where I focus on driving change, organization, engaging with key stakeholders, and maximizing processes to improve health outcomes. I firmly believe in making the healthy option the easy option to ensure people are able to attain their highest level of health. When we all come together to support one mission and goal, we can achieve amazing things. I currently reside in Wisconsin, and when I am not working, I enjoy spending quality time with my family, being outdoors and exploring nature, developing a new DIY project at home, baking, and reading.

Hi, I’m Stephanie Mendoza, a registered nurse and care coordinator at Zócalo Health. With years of experience in mental health, social services, case management and bedside nursing, I strive to understand, motive and support patients. Outside of work, I enjoy running and going on spontaneous adventures with my husband and two dachshunds.

Hi, I’m Samaria Parada, an associate psychotherapist at Zócalo Health. I am passionate about working with marginalized communities in mental health to make it more culturally and linguistically competent, and inclusive. I specialize in supporting Latinx communities with trauma, anxiety, depression, acculturation experiences, family resilience, and race-related stress. I strive to provide equity-driven care rooted in social justice and liberation frameworks, and I value the integration of inclusive evidence-based practices, tools, and research that better inform my practice. As a Salvadoran daughter of immigrants and a native Spanish speaker, I can understand the challenges in navigating immigrant family relationships, interpersonal relationships, systemic oppression, and cultural identity. When I am not working you, can find me trying new restaurants, working out, and watching rom-coms.

Hi, I’m Adriana Esparza, an associate psychotherapist at Zócalo Health. Originally from Mexico, I specialize in an integrative therapeutic approach tailored to each client’s unique needs. For the past 16 years in the U.S., I’ve been dedicated to providing Latine-inclusive care, creating a safe and welcoming space that honors cultural identity, language, and heritage. As a bilingual and bicultural therapist, I help clients navigate acculturation, generational trauma, and systemic challenges, using evidence-based practices like CBT, DBT, mindfulness, and trauma-informed care. My goal is to foster emotional resilience and empower clients on their healing journey. Outside of work, I love spending time in nature, backpacking, and camping with my family.

Hi, I’m Martha, a compassionate Case Manager with over 25 years of experience serving the community. As the youngest daughter in a first-generation Latina family, I take great pride in using my skills and knowledge to help families navigate complex healthcare systems and access the care they need. I’m passionate about supporting others in improving their health and making informed decisions about their well-being. With a deep personal understanding of the challenges many individuals face, I strive to build strong, meaningful connections with those I serve. When I’m not working, I enjoy a good cardio workout, traveling, and savoring a great cup of coffee—my favorite self-care rituals that keep me grounded and energized.

Hi, I’m Maria Lopez, a passionate Patient Outreach Specialist with a background in case management and community outreach. As a first-generation Latina, I saw my family face challenges accessing essential resources—an experience that drives my commitment to supporting underserved communities. I’m dedicated to building trust, advocating for accessible and culturally responsive care, and providing the support and active listening our community deserves. Outside of work, I love spending time in nature, going on hikes with my husband, and enjoying quality time with my cats.

Hi, I’m Monica, an Intake Specialist at Zócalo Health. Born in Mexico and raised in Los Angeles, I’m a proud Latina who has dedicated her career to serving underrepresented communities. My own experiences navigating the healthcare system opened my eyes to the many barriers people face, inspiring me to help others access the care, mental health support, and resources they deserve. With both personal insight and professional experience, I’m committed to providing compassionate support to those in need. Outside of work, I enjoy running, spending time in nature, and going on adventures with my husband and son.

Hi, I’m Jolivette Santos, a Community Health Worker born and raised in the Central Valley. With over six years of case management experience, I’m passionate about connecting clients to the resources they need and providing the highest level of care. I’ve had the privilege of working with diverse populations, including individuals experiencing housing crises, transitional age youth, families, and survivors of domestic violence. I take a trauma-informed approach to my work, ensuring every client feels valued, heard, and understood. Outside of work, I love spending time with my family—especially going on trips to explore new places and enjoying weekend BBQs together.

Hi, I’m Jesus, an Engagement Specialist at Zócalo Health. Originally from Guanajuato, Mexico, I’m a proud first-generation college graduate with a bachelor’s degree in Business Management from San Francisco State University. I was inspired by the hard work and perseverance of my parents, who spent many years working in California’s farm fields. Today, I’m proud to use my skills and passion to connect Latino communities with the healthcare resources they need, helping ensure everyone has access to the support and care they deserve.

Hi! I’m Vanessa Castillo Lucas, born and raised in Los Angeles. I have five years of experience serving underserved communities in this city, and my own lived experiences have given me a deep understanding of the challenges people face when navigating the healthcare system. This has fueled my passion for educating and empowering others with the knowledge and resources they need to manage their health and access preventative care. I look forward to getting to know you and supporting you with any needs you may have. Outside of work, I love road trips, trying new foods, and visiting theme parks!